Last Updated: September 21, 2026
At Bharosa India, we aim to provide quality products and a reliable shopping experience. This Refund Policy explains the conditions under which refunds may be provided to customers.
Customers may be eligible for a refund if an order is cancelled within the applicable cancellation period, a product is unavailable, or an approved return request meets our applicable return conditions.
Customers may request cancellation before the order is dispatched, where applicable. Once an order has been dispatched or delivered, cancellation may not be possible.
If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible. You may be asked to provide photographs and order details for verification.
Approved returns must meet the applicable product return conditions. Products may need to be unused, in their original packaging, and accompanied by the invoice or order details.
After a refund is approved, we will initiate the refund using the applicable payment method. The time required for the amount to appear in your account may depend on the payment provider and banking institution.
If payment has been received for an order that is cancelled or cannot be fulfilled, an eligible refund will be initiated after verification of the payment and order details.
Refunds may not be available for products damaged because of misuse, improper handling, or failure to follow product instructions. Certain product-specific exclusions may apply.
The treatment of shipping and delivery charges depends on the reason for the refund and the applicable policy for the order.
To request a refund, contact our customer support team with your order number, registered mobile number, and a description of the issue.
Refunds will generally be processed through the original payment method, where possible. Alternative arrangements may be made when required or appropriate.
Bharosa India may update this Refund Policy when necessary. Any changes will be published on this page with a revised update date.
If you have any questions about refunds or returns, please contact our customer support team with your order details.
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